- Consumer should contact to us firstly and cancel order and return is available only in case of it is approved.
- Before we send product, you can cancel the order. However, it is not impossible after we send product already.
- Consumer can request exchange and return within 3days from the day when you got the product.
- Consumer should store everything including box or package material like plastic bag.
- When you request you should let us know the product name and send picture showing flaw condition.
- Consumer should send product including tracking number surely when you return and also consumer should let us know the tracking number.
- When you return all items which seller sent should be included without missing.
In case of return is available:
- In case of consumer get product which is not a product you order.
- In case of there is flaw in product.
- If you request return for these kinds of reason, seller pay all incurred expense in the course of return. (** Consumer should send picture of receipt to us to know the price consumer paid in the course of return.)
- After we get the returned product, we refund all price about product and make a deposit return fee to Paypal account of consumer. (** If product consumer sent is missing or part of product is missing, refund is not impossible.)
- In case of return for simple change of heart of consumer, consumer should pay round trip delivery fee even though product was sent for free. (** Delivery fee about seller sent product to consumer + Incurred expense of when consumer return product) So, Price except for round trip delivery fee in product price will be refunded.
Cases of we don’t accept return:
- In case of there is no value of commodities for serious damage in product.
- In case of consumer request return after 3days from the day you got a product.
- With these kinds of matter, return is not available. So please keep that in mind.
Duty & Tax
- We respect import policy of each countries.
- In some countries, limited product can be existed according to policy.
- Consumer should purchase after knowing policy about their own country because clearance and duty of each countries are different.
- Consumer takes full responsibility for clearance and duty.